Route FAQ

What is Route?

The Route mobile app provides the ability for you to visually track packages in one place.

How to track my order with Route?

Once your order has been fulfilled by our team, a shipping confirmation with a tracking number will be emailed. You can download  Route’s mobile app for iOS or Android to visually track your package and receive real-time notifications on its estimated delivery.

You can also track with email notification and desktop view of route

Can I Track Internationally with Route?

Yes. You get the same level of visibility and tracking as a domestic order that's been fulfilled with Route. 

What else can the Route app do?

You can also utilize the Route App to visually track all of your online orders (not just ours) in one place. 

Whether you’re tracking via the Route App or online Route’s real-time shipping updates keep you in the loop throughout every part of your delivery. Haven’t downloaded the app yet? Download here